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Request help

Enter your name and phone number. Other details are optional.

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More details (optional)

Do not enter Aadhaar, policy numbers, reports or detailed medical history here.

Read how your information is used

During working hours (10 am–8 pm IST), we will call you within 15 minutes. Requests sent outside these hours will be followed up when working hours resume.

How your information is used

We store the patient / caller name and phone number, your preferred language, and any optional details you provide so our team can contact the right person. When you submit, your details pass through HealthMate’s website hosting service (Netlify) to its case tracker (Airtable). HealthMate team members with tracker access can review them and contact you. This form has no report upload. Submitted details are not saved in this browser’s local storage. We will ask before sharing your request with a hospital. To ask about access, correction or deletion, call 9989617108.

Before you request help

Can HealthMate guarantee scheme approval?

No. The relevant scheme or insurer decides approval after checks. Our coordinator helps you understand the next steps.

Can I request help for someone else?

Yes. Enter the name and phone number of the person we should contact. Mention who needs help in the optional note.

What happens during the callback?

Is HealthMate free or paid?

This is not an emergency service. For urgent care, go to the nearest emergency department.